 In today’s highly competitive and budget-conscious business market a company’s success ultimately depends on employee productivity and the maximal availability of the desktop, laptop and mobile device environment. Continuously changing business requirements challenge the IT department to manage a rapidly increasing mix of devices to reflect technology changes and user demands, against cost reduction.
A typical desktop environment presents a wide range of potential software and hardware issues requiring skill and capabilities to troubleshoot and resolve. Very few enterprises have the time, money, or resources to provide comprehensive user support, while minimizing system outages. Not yet taking into account the growing number of mobile employees who need to have constant access to all internal services and support, wherever they are working from.
CSint’s Managed Desktop Services are a predictable, cost-contained approach to fully manage your complex desktop support requirements without the need to invest in a costly and highly specialized support infrastructure. Managed Desktop Services provide remote and onsite problem resolution and troubleshooting of your end-users’ corporate, remote, home and mobile office environments through CSint’s corporate service desk and network operating centre.
We take over the daily, time-consuming management of your desktop and mobile device environment, from procurement and delivery to device configuration, software control & distribution, including security updates and patch management, while maintaining optimal support efficiencies.
Managed Desktop Services enable your business to maximize your employees’ productivity and optimize your return on investment.
Managed Desktop Service Benefits
- Predictable monthly costs
- Lightning-fast delivery of security and software updates
- Proficient technology refreshes
- Reactive and proactive problem resolution
- Increase of employee productivity
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