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Managed Application Services

Any software application serves its purpose only when it functions properly, and it is up-to-date with the latest functionalities a business needs. Any hour of downtime or misalignment of critical software applications can lead to dissatisfied customers and less productive employees, thus resulting in potential revenue and profit losses.

Our Application Management outsourcing services provide timely improvements in the quality of existing software applications. The Application Management processes ensure that your systems are flexible and evolve with your business. Our approach consists of 3 important phases i.e. error resolution, adaptive actions and preventive actions.

CSint offers this service from either its nearshore operation centers or with onsite engineers working on the client’s premises.

As we adhere to stringent service levels, we apply proven patterns and an extensive knowledge repository to transfer knowledge towards our nearshore and onsite maintenance and management teams, so that productivity levels can be reached within reasonable periods of time.

Specifically, our Managed Software Application Services Outsourcing address:

  • Application Management
  • Application Maintenance
  • Application Migration
  • Application Optimization and Conversion
  • Application Consolidation and Enhancement
  • Remote Monitoring and Technical Support

Managed Application Services Outsourcing Features

  • Reduction in TCO
  • Roll out enhancements to all locations
  • Use of extensive knowledge repository for custom application development and maintenance (ADM) Benefits
  • Shortened cycle for implementing new features
  • Reduction of application downtimes through quicker resolution of software application issues
  • Turn fixed costs into variable costs (internal employees vs. nearshore consultants with high team flexibility)

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